Returns & Exchanges

At Hadley Designs Prek, we want you and your little ones to love every purchase, which is why we offer a 30-day window for returns on all unworn fashion items. If your order isn't the perfect fit, we are here to ensure a smooth and hassle-free exchange or refund process.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Place the items in their original packaging with all tags attached to ensure the garments remain in pristine condition during transit.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.