Returns & Exchanges
At Hadley Designs Prek, we want you and your little ones to love every purchase, which is why we offer a 30-day window for returns on all unworn fashion items. If your order isn't the perfect fit, we are here to ensure a smooth and hassle-free exchange or refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached to ensure the garments remain in pristine condition during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once we receive and inspect the items, your refund will be processed within 5-7 business days.